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Massena Memorial again named Most Wired Hospital


MASSENA - Massena Memorial Hospital has again been named a Most Wired Hospital by Hospitals & Health Networks magazine for its innovative efforts in medical technology.

CEO Charles F. Fahd II said it’s the fourth consecutive year the hospital has received the designation, and the fifth time in six years.

Hospitals & Health Networks sponsors the annual Most Wired Survey, which is designed to measure the level of Information Technology adoption in U.S. hospitals and health systems.

The annual survey, now in its 15th year, assesses how hospitals use information technology to address and enhance patient safety, quality of care, public health, administrative processes and workforce decisions.

All U.S. hospitals are eligible to participate in the annual survey. Respondents fill in a questionnaire about their use of information technology to support safety and quality, customer service, public health, business processes and the hospital workforce.

This year, 1,713 hospitals and health systems - roughly one-third of hospitals in the United States - completed the survey about their IT initiatives between Jan. 15 and March 15.

Only 20 New York hospitals were designated as Most Wired, Most Improved, Innovator Award-Finalist or Wired-Small and Rural. In New York, Mr. Fahd said, many of them were located in metropolitan areas such as Syracuse, Buffalo and New York City.

Massena Memorial Hospital was one of only two local hospitals to earn the recognition, along with Alice Hyde Medical Center in Malone.

“It shows our commitment to Information Technology and patient safety,” Mr. Fahd said.

This year’s survey indicated, among other things, that 41 percent of Most Wired hospitals provide a patient portal or Web-based solution for patient-generated data. It also noted that 32 percent of Most Wired hospitals conduct controlled experiments or scenario planning to make better management decisions.

The survey also said that 69 percent of Most Wired hospitals and 60 percent of all surveyed hospitals report that medication orders are entered electronically by physicians; 71 percent of Most Wired hospitals have an electronic disease registry to identify and manage gaps in care across a population, compared with 51 percent of total responders; and 66 percent of Most Wired hospitals share patient discharge data with affiliated hospitals, in comparison to 49 percent of total responders.

“This year’s Most Wired organizations exemplify progress through innovation” Rich Umbdenstock, president and CEO of the American Hospital Association said in a release. “The hospital field can learn from these outstanding organizations ways that IT can help to improve efficiency.”

The July H&HN cover story detailing results is available at

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