WATERTOWN Angels Inn owner Mary E. Allen said she believes the third time in a year for a new administrator is the charm.
She recently hired Jerry R. Gundayao to oversee day-to-day operations of the Pine Street adult home, which has 13 residents.
Ive never had as intelligent an administrator, Mrs. Allen, 90, said. He wants to take the stress off of me. Hes very organized.
Since last year, Mrs. Allen and her attorneys have hired then fired Mrs. Allens son D. Brady Drummond-Ryan, then Melinda Abbott as facility administrator. Mrs. Allens other son, Patrick Ryan, has helped her through the administrator transitions, she said.
The 7,500-square-foot adult home, which has the capacity to house up to 24 people in its 17 rooms, has had its share of state Department of Health violations and subsequent fines. One of the last straws for Mrs. Allen regarding failed administrative oversight stemmed from a February state Department of Health inspection, which found numerous violations, mainly for lack of documentation and required policies.
Anthony A. Marrone II, Mrs. Allens attorney from Syracuse, said Tuesday that he is negotiating with the state on what the fine for those violations will be.
Mrs. Allen, however, said she feels good about the possible outcome because, in the month that Mr. Gundayao has been on the job, he has already begun to turn Angels Inn around. All violations have been addressed through a required action plan, and Mr. Gundayao has drafted workplace policies.
You have to document what happens to your patients, he said. Ill also impose the creation of a vision and mission of this facility. Our vision is quality Angels Inn adult home care. The mission is the answer to that vision.
The mission will be formalized within the coming weeks, he said.
Mr. Gundayao, 51, was most recently a clinic manager for Angelicum Medical Services, New York City. He said he came to the United States about a decade ago from the Philippines, where he practiced medicine for 17 years. He received his medical degree from De La Salle Universitys Emilio Aguinaldo College of Medicine, Dasmarinas, Philippines. He has a license to practice medicine in his home country, but not in the U.S.
He said people in his culture pride themselves on taking care of their own elderly family members, so hes bringing his family values into community care. When a Times reporter toured the facility last week, Mr. Gundayao greeted each resident by name.
Mr. Gundayao said he has his own American dream.
Ive accomplished what I wanted to, now, he said. Although challenging, its the first time Ill do administrative geriatric care. You have to know every right of every resident.
Mr. Gundayao also has developed an organizational chart that maps out a chain of command for the facilitys employees to reduce the burden on Mrs. Allen, who now will receive fewer calls from aides.
Under state adult home regulations, an administrator of such a facility does not have to be licensed. Even with a medical background, Mr. Gundayao said he plans to attend all required training workshops in Albany, and will continuously review state regulations on adult homes.
I feel so confident in him, Mrs. Allen said. Ive always wanted to do things the right way.
Progress already is being made at Angels Inn, Mr. Gundayao said. The homes certificate recently was renewed by the state through 2017.
Moving forward, Mrs. Allen said, she will continue to try to obtain an enhanced license through the state Department of Health to offer more services at the small adult home.
Mr. Gundayao resides in Watertown with his family, including 19-year-old daughter, Alice, who is studying at Jefferson Community College to become a registered nurse.